PRIVACY POLICY

The Fresno High Alumni Association is committed to honoring and respecting your individual privacy. We do not release any information regarding our clients and customers to any third-party. We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations. We protect your information and will continually assess new technology to protect it.

RETURN/REFUND POLICY

We will accept returns on all items within the first 14 days of receipt of item, only with an approved IRA (Item Return Authorization) number. We will not accept returns without an IRA number. Shipping and handling is not refundable. Returned items can be exchanged for new merchandise of equal or greater value or web site credit.

All returns must be in original condition and original package (and in original or like wrap, if applicable). You may request an IRA number my emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. You must print your IRA number on a copy of the original order receipt which must be included with your return. 

Please pack the item securely, so that we receive the item in the same condition that was sent to you. The customer is responsible for all shipping charges on all returns. We do not accept CODs and postage due. Once we receive your return with the proper IRA number, your account will be credited back with the purchase price minus the shipping and handling charges. 

We will accept items that are defective within 14 days of receipt of item. Item must be exchanged with the same exact item. 

Please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you need contact information or if you have questions about your return. 

SHIPPING POLICY

All items will be shipped from California within 24 hours following receipt of payment (except weekends and holidays). All items will be shipped by US Postal Service Priority mail (2-3 day delivery). We do not have control over US Postal delivery time. 

These terms are subject to change without notification.

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